Ticket #1587 (closed defect: fixed)

Opened 11 years ago

Last modified 2 years ago

can not receive SMS often

Reported by: regina_kim Owned by: zecke@…
Priority: highest Milestone: Om2008.10
Component: Qtopia Version:
Severity: blocker Keywords: must have, keep watching
Cc: testing@…, erin_yueh@… Blocked By:
Blocking: Estimated Completion (week):
HasPatchForReview: PatchReviewResult:


kernel : 20080705-asu.stable-uImage.bin
rootfs : 20080708-asu.stable-rootfs.jffs2

summary : can not receive SMS often.

step :

  1. send SMS
  2. wait until incoming SMS

current result : can not receive SMS
expected result : it should be arrived SMS correctly


can't get SMS (11.6 KB) - added by regina_kim 11 years ago.

Change History

comment:1 Changed 11 years ago by roh

  • Owner changed from zecke@… to zecke

comment:2 Changed 11 years ago by will

  • Keywords must have added

this doesn't sound too good.
How often is this happening?

comment:3 Changed 11 years ago by will

  • Priority changed from normal to highest
  • Severity changed from normal to blocker

comment:4 Changed 11 years ago by zecke

I enabled logging of Qtopia if that happens again we can take a look at what the modem told us.

comment:5 Changed 11 years ago by regina_kim

  • Status changed from new to in_testing

not happen all the time now.
but i want keep watching this issue.

comment:6 Changed 11 years ago by regina_kim

  • Keywords have, keep watching added; have removed

comment:7 Changed 11 years ago by wendy_hung

Tested with the image below:

root file system:20080807-asu.stable-rootfs.jffs2

Can't get the signal very smoothly, so might not test it right now. Relate to signal bug number is #1747.
Will keep an eye on this.

comment:8 Changed 11 years ago by will

  • Milestone changed from Om2008.8 to Om2008.9

comment:9 Changed 11 years ago by regina_kim


i could not test because signal is not stable.
i will keep watching this ticket.

comment:10 Changed 11 years ago by regina_kim


i works well. but we want keep watching few images more.

comment:11 Changed 11 years ago by erin_yueh

About sending SMS, when you send a message, it would send with a valid time item. I am not sure the default time from qtopia, usually it is 6 hours, 12 hours, 24 hours, or 2 days. The network will repeat to send this SMS until it gets the response from the receiver. When you test sending SMS, it should arrive in one hour mostly.

If it works well now, how about sending SMS with 3 latest daily build image? if still good, we may close this bug. if still happens, please attach the log file. We can analyze the network problem from log.

comment:12 Changed 11 years ago by erin_yueh

  • Cc erin_yueh@… added

comment:13 Changed 11 years ago by regina_kim

hey erin.

rootfs : Om2008.8-gta02-20080902.rootfs.jffs2
kernel : Om2008.8-gta02-20080826.uImage.bin

i tested with above image today

our neo can not recevied SMS again.
actually i use same SIM card carrier as testing SIM. it works very well.

comment:14 Changed 11 years ago by regina_kim

  • Owner changed from zecke to zecke@…
  • Status changed from in_testing to assigned

Changed 11 years ago by regina_kim

comment:15 follow-up: ↓ 16 Changed 11 years ago by regina_kim

i have attached log file.

comment:16 in reply to: ↑ 15 Changed 11 years ago by erin_yueh

Replying to regina_kim:

i have attached log file.

did you attach a whole log file or just paste some log data here? coz i cannot see any AT commands in this log. please upload '/tmp/x.log' file (after you boot NEO, it can record all data in this file). Thanks!

comment:17 follow-up: ↓ 19 Changed 11 years ago by erin_yueh

first, you can verify that you can login-in to NEO successfully
# ssh root@

then open another terminal, use scp to collect a log file from NEO:
# scp root@ .
it means you copy a 'x.log' file from NEO to your local machine, current folder

comment:18 Changed 11 years ago by regina_kim

hey erin.

it could not get any SMS 103 min ago.
but it can get immediately now. problem is still it couldn't get any SMS from 103 min ago what i sent.

and i really give up get log files because unable to set suspend time off

comment:19 in reply to: ↑ 17 Changed 11 years ago by zecke

Replying to erin_yueh:

first, you can verify that you can login-in to NEO successfully
# ssh root@

then open another terminal, use scp to collect a log file from NEO:
# scp root@ .
it means you copy a 'x.log' file from NEO to your local machine, current folder

This file does not contain anything interesting.

comment:20 Changed 11 years ago by zecke

Let me highlight your test setup is flawed:

  • Maybe the sender side is broken
  • Maybe the network is broken
  • Maybe the TI Calypso is broken
  • Maybe Qtopia is broken...

Unless you can tell what part of the chain is broken we do not need to talk about it.

Hints: There is something called sender report. It allows you to blame someone...

comment:21 Changed 11 years ago by will

  • Milestone changed from Om2008.9 to Om2008.10

comment:22 Changed 11 years ago by regina_kim

  • Status changed from assigned to closed
  • Resolution set to fixed

test with 200809039(testing) does not happen. always can receive SMS immediately.

comment:23 Changed 2 years ago by RoberMync

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