Ticket #2024 (new defect)
[QT-Message] if you don't read new SMS, Message freezing when second SMS comes in
| Reported by: | em4g.3ht | Owned by: | zecke |
|---|---|---|---|
| Priority: | highest | Milestone: | |
| Component: | Qtopia | Version: | |
| Severity: | normal | Keywords: | |
| Cc: | testing@…, john_lee@… | Blocked By: | |
| Blocking: | Estimated Completion (week): | ||
| HasPatchForReview: | no | PatchReviewResult: | |
| Reproducible: | always |
Description
firstly I apologize for my ignorance. It seams that after a few hours, or when the first batter meter bar drops, the OM 2008.9 (also happened on the 2008.8 image) messages application freezes. SMS still works, because I am able to still receive messages. However, there is no way to end the process, and as far as I know the only work around is to restart the phone.
It is easy to recreate (at least for me). All you have to do is, have an sms conversation that spans an hour or so (suspend enabled or not) and when the first battery meter bar drops, there will be a beep that a message was received, but it does not ask if you would like to view the message as it normally does. So after starting the Messages application, one can see that there is a message, but the application is now frozen and you must restart to get it working again (or kill via command line, i am assuming)
It seams that after another batter meter bar is gone, so about 50% batter life remaining, messages now works reliably again.
image being used
Om2008.8-gta02-20080903.uImage.bin
and
Om2008.8-gta02-20080922.rootfs.jffs2
(sorry i don't know enough to further describe the situation)
Change History
comment:2 Changed 5 years ago by zecke
Please see http://wiki.openmoko.org/wiki/Bug_Filing_Policy. You were asked to not set a category but you set one.
comment:3 Changed 5 years ago by zecke
- Owner changed from openmoko-kernel to openmoko-devel
- Priority changed from normal to highest
- Component changed from System Software to unknown
- Severity changed from blocker to normal
comment:4 Changed 5 years ago by john_lee
- HasPatchForReview unset
I use neo as daily phone but so far I was unable to reproduce this. Are you using http://downloads.openmoko.org/releases/Om2008.9/ ?
comment:5 Changed 5 years ago by em4g.3ht
yes, I have recently switched to the testing images, for their updated illume theme (which much more intuitive), however this problem still occurs for me. After more time with the problem I found that it only occurs when I have been sent 2 sms messages at the same time, or within seconds of each other, I am not sure if a certain amount of time on battery needs to pass prior. I was able to recreate this at work the other day with 1028 testing image, and was forced to restart my phone because I had not installed the terminal.
The best way around this was to install the terminal and run:
pkill qtmail
and then start the message application again.
comment:6 Changed 5 years ago by zecke
- Owner changed from openmoko-devel to zecke
- Component changed from unknown to Qtopia
Right, this is a Qtopia upstream bug. If you don't ack the "New Message" dialog and then get a new message the messages application is "locked". This is 100% reproducible and should be even fixable on the simulator/desktop.
comment:7 Changed 5 years ago by em4g.3ht
I hope it's fixed soon, because this is the only major bug that I encounter in my day to day use of my freerunner.
comment:8 Changed 4 years ago by sushama
The same things also happens with O2008.testing as on 26-nov-2008 .Connected to bug #2139
comment:9 Changed 4 years ago by wendy_hung
let me add more here, the freeze in the original ticket seems a bit different than what we commend later. Create #2139 ticket is about coming in 2 new messages freeze the Message application.
comment:10 Changed 4 years ago by wendy_hung
- Cc testing@…, john_lee@… added; buglog@… removed
- Summary changed from OM 2008.9 messages frozen afer x hours to Opened 28 minutes ago Last modified 1 second ago [QT-Message] if you don't read new SMS, Message freezing when second SMS comes in
ok, after talk with John #2139 is really duplicate than this one, but the summary seems a bit confuse so i change the summary to make it more close to what we're talking about.
Sorry for confusing comments.
comment:11 Changed 4 years ago by wendy_hung
- Summary changed from Opened 28 minutes ago Last modified 1 second ago [QT-Message] if you don't read new SMS, Message freezing when second SMS comes in to [QT-Message] if you don't read new SMS, Message freezing when second SMS comes in

sorry I meant to say battery, not batter, through the whole report