Ticket #666 (closed defect: fixed)

Opened 7 years ago

Last modified 5 years ago

3G SIM capability

Reported by: steven.demetrius@… Owned by: michael
Priority: highest Milestone:
Component: GSM Modem Version: unspecified
Severity: critical Keywords: SIM att 7300g 71234 4022
Cc: laforge@…, buglog@…, jserv@…, openmoko@…, eivindt@…, roland.moko@…, openmoko@…, openmoko@…, admiralnemo@…, openmoko@…, brianwc@…, sirkha@… Blocked By:
Blocking: Estimated Completion (week):
HasPatchForReview: no PatchReviewResult:
Reproducible:

Description (last modified by roh) (diff)

This feature request is for the Neo1873 to be 3G enabled so that it can use and
take advantage of 3G SIM cards and all the features that come with it.

Attachments

faulty_o2_3g_sim_front.jpg (12.9 KB) - added by oneiros 6 years ago.
faulty_o2_3g_sim_back.jpg (9.2 KB) - added by oneiros 6 years ago.
sim1.jpg (216.5 KB) - added by NikiVanCleemput 6 years ago.
Sim Card mobistar
O2SIM-nonworking.png (24.4 KB) - added by ChaosEagle 6 years ago.
An older (August 2007) O2-SIM which doesn't work in the GTA02
O2SIM-working.jpg (79.7 KB) - added by ChaosEagle 6 years ago.
A newer (ca. April 2008) O2-SIM that works in the GTA02.
ATT-Back.jpg (115.6 KB) - added by sirkha 6 years ago.
non working sims from AT&T (note different pin design on card with same markings)
ATT-Front.JPG (109.8 KB) - added by sirkha 6 years ago.
testing_gsm_send_at_cmd.tar.bz2 (8.3 KB) - added by anthony_chang 6 years ago.
tarball, compress gsm_utiility for get gsm connection and register network
gsm_log_fsp.txt (17.8 KB) - added by fsp 6 years ago.
output from gsm_log
sim_fsp.png (125.9 KB) - added by fsp 6 years ago.
pic of vodafone (debitel) sim
71234O4022.log.tgz (7.2 KB) - added by budfive 6 years ago.
GSM logs for a 71234O/4022 SIM card
gsm_log_oneiros.txt (17.8 KB) - added by oneiros 6 years ago.
gsm_log output of non-working o2 sim pictured above
gsm_log_O2-Germany_ChaosEagle.txt (17.2 KB) - added by ChaosEagle 6 years ago.
GSM-Log for O2 Germany SIM (seems to be gemplus, see picture for details)
gsmlog.tar.gz (6.5 KB) - added by sirkha 6 years ago.
Various GSM logs. Some worked some didn't. I am mostly experiencing teh same issues as budfive
gsm_log_O2-Germany.tgz (5.6 KB) - added by Eorhim 6 years ago.
two gsm_log O2 Germany (not working)
img_1710 (Bearbeitet).jpg (166.8 KB) - added by Eorhim 6 years ago.
Non-working O2 SIM in the Freerunner SIM slot
gsmlog.txt (16.9 KB) - added by der-lehmann 6 years ago.
new_o2_sim.png (150.9 KB) - added by der-lehmann 5 years ago.

Change History

comment:1 Changed 7 years ago by harrisonmetz@…

  • Severity changed from normal to critical

I AGREE! I popped in my 2 yr old cingular card and it works, but with a new at&t
card with the blazing "3g" fireball it dosent work. Its not even a bad sim card
error, its CME error 10, no sim inserted. I waisted $25 getting a prepaid at&t plan.

comment:2 Changed 7 years ago by harrisonmetz@…

To keep IRC, the lists, and bugzilla in sync many other people have reported
this problem. A gentleman on IRC said that the card AT&T uses is
http://www.oberthurcs.com/getpage.aspx?id=65#application (I guess by looking at
the numbers on it). Others have confirmed that the new "3g fireball" cards work
in older 2G phones and that AT&T does testing to unsure the sim cards have both
USIM and SIM applications on them. But, out of the 5 or so people on the IRC
channel who got their phone on had the new AT&T cards, none have been able to
get them to work.

comment:3 Changed 7 years ago by scott@…

With my particular sim, it seems to randomly read it (maybe?) sometimes, and

other times not..

The 1st time I booted the phone, gsmd auto-started, and in the top toolbar,

it *appears* I had great reception. However, any AT+CFUN, or AT+CIMI command
spits out CME ERROR 13..

The 2nd time I booted the phone, gsmd did not auto start, and any

combination of starting it and using libgsmdtool -t atcmd, or straight cu,
produces the CME ERROR 10.

So not sure whats going on here, if any logs can be attached that would be
useful, let us know :)

Cheers

comment:4 Changed 7 years ago by scott@…

I can confirm that my device is in fact working perfectly fine. I tested it out
this evening with a t-mobile sim card (2g), and was able to make a phone call
ok. With audio as well.

So its definitely an issue with the other cingular/att 3g sim card (and/or
network?).

cheers,

-scott

comment:5 Changed 7 years ago by harrisonmetz@…

To let you know the number on my at&t "3g fireball" sim is 4021. I have asked
many friends who have at&t if I could see their sim and they have the same
number. I know the sim works in older 2g phones because my dad has the same sim
model but his old phone is only 2g. I would be more than happy to ship my SIM to
TW for the good of the project. I just feel it is essential for this bug to be
resolved before the GTA02 (and hopefully sooner so I can actually play around
with GSM more on my GTA01v4), assuming FIC/openmoko want their phone on the at&t
network (even though it is sub par, slow network).

comment:6 Changed 7 years ago by laforge@…

  • Cc jserv.tw@… added

We're aware of this issue, but since it will have to be resolved at Ti (the
modem / firmware supplier), expect some serious delays.

And yes, obviously, the 3G USIM have to work in 2G devices, no question at all.

There really is nothing we can do rather than wait for Ti's response.

comment:7 Changed 7 years ago by laforge@…

  • Cc laforge@… added

comment:8 Changed 7 years ago by jaebird@…

hmm...didn't think my SIM cards were new enough to have 3g issues. They are both
indicate 64Ksmartchip and neither work. Details:

Gemplus, Sku+: 63698G3002

Oberthur, Sku+ 64205O4020

As you can see from the skus they are quite old.

I get the CME Error 32 for awhile, and the AT+CIMI gives an CME Error 13

comment:9 follow-up: ↓ 52 Changed 7 years ago by jaebird@…

place on wiki for sim card info:
http://wiki.openmoko.org/wiki/Carriers/ATT

comment:10 Changed 7 years ago by openmoko@…

  • Cc openmoko@… added

comment:11 Changed 7 years ago by eivindt@…

  • Cc eivindt@… added

comment:12 Changed 7 years ago by roland.moko@…

  • Cc roland.moko@… added

comment:13 Changed 7 years ago by sean_chiang@…

TI had confirmed that their older version firmware can access the AT&T 3G
fireball usim. What we released is newer version, which couldn't read, so just
waiting for TI release a patch now.

comment:14 Changed 7 years ago by roland.moko@…

Out of curiousity: how will a GSM modem firmware update be delivered? The wiki
page http://wiki.openmoko.org/wiki/GTA01_gsm_modem says:

"Upgrading the modem's firmware is technically possible but no proper software

is currently legally available to users outside OpenMoko? staff."

comment:15 Changed 7 years ago by sean_chiang@…

Latest update, new gsm firmware could work with AT&T 3G fireball USIM now.

comment:16 Changed 7 years ago by roland.moko@…

That's good news. I will repeat my question from comment #10: how are you
planning on delivering the GSM modem firmware update to people with GTA01 phones?

comment:17 Changed 7 years ago by soeren@…

I can confirm this error, but I don't have an AT&T card. I have two 3G Cards
from O2 Germany which both produce CME Error 15.

How do I obtain the SKU #? There only is a 13-digit number on the back followed
by two letters.

The GSMd log can be found here: http://pastebin.com/f67ce2c25

comment:18 Changed 7 years ago by harrisonmetz@…

Comment #10 and Comment #12 raise a good point. I can't wait to get that new
firmware on the modem.

comment:19 Changed 7 years ago by laforge@…

We're constantly trying to resolve the firmware update issue for about the last
6 months... unfortunately, as usual, Ti is not very responsive...

comment:20 Changed 7 years ago by roland.moko@…

Seems like this issue could be used to put pressure on TI to figure out a way to
update the firmware in the field: you are in the position of having shipped
product to people, and that product does not work with current sims from one of
the largest US mobile carriers -- obviously not tenable.

comment:21 Changed 7 years ago by andrew@…

I assume that thanks to complicated legal/regulatory issues, a user-loadable GSM
modem firmware update is unlikely or difficult unless the modem has some kind of
cryptographic verification process or similar 'feature' for new images.

What's the story on the currently shipping GTA01 units? Is an eventual means to
upgrade them and fix this pretty serious bug likely?

comment:22 Changed 7 years ago by openmoko@…

  • Cc openmoko@… added

comment:23 Changed 7 years ago by openmoko@…

  • Cc openmoko@… added

comment:24 Changed 7 years ago by admiralnemo@…

  • Cc admiralnemo@… added

comment:25 Changed 6 years ago by openmoko@…

Any news on this? Or does anyone know if AT&T can provide older sims? Or any
other options (that don't involve switching carriers, I only have AT&T GSM
coverage at my home)?

comment:26 Changed 6 years ago by openmoko@…

  • Cc openmoko@… added

comment:27 Changed 6 years ago by sean_chiang@…

  • Owner changed from sean_chiang@… to sean_chiang@…

comment:28 Changed 6 years ago by sean_chiang@…

  • Status changed from new to assigned

comment:29 Changed 6 years ago by sean_chiang@…

  • Owner changed from sean_chiang@… to michael@…
  • Status changed from assigned to new

HI!Michael,

Since I had released the latest firmware to you and you know how to upgrade it,
so could you please help us to verity this , thanks.

comment:30 Changed 6 years ago by mickey@…

Can we close this now?

comment:31 Changed 6 years ago by mickey@…

We can't. I just observed three different UMTS SIM cards (two O2, one Vodafone)
that do not work (CME Error 10, various other errors). The devices in question
have GSM firmware moko9-beta1.

comment:32 Changed 6 years ago by brianwc

  • Cc brianwc@… added

Just want to be cc'd on this ticket. I intend to use ATT on Freerunner and currently have SIM that is listed as NOT working. Will try to find way to get working SIM, but appreciate any advice.

comment:33 Changed 6 years ago by JJR

  • Cc jeffrey.ratcliffe+omdocs@… added

I am seeing this problem on my GTA02 with a Blau SIM

comment:34 follow-up: ↓ 35 Changed 6 years ago by ChaosEagle

Same problem here, somewhat recent (August 2007) SIM from O2. Doesn't accept the pin entry.

comment:35 in reply to: ↑ 34 Changed 6 years ago by ChaosEagle

Replying to ChaosEagle:

Same problem here, somewhat recent (August 2007) SIM from O2. Doesn't accept the pin > entry.

Sorry, forgot to mention, problem occurs on the GTA02 with Kernel + 2007.2 rootfs dated 06072008.

comment:36 Changed 6 years ago by NikiVanCleemput

Same problem here on Freerunner with Mobistar operator in Belgium.

Sim doesn't work and Pin code is not recognized

comment:37 Changed 6 years ago by roh

  • Description modified (diff)

tested with a borrowed O2 3g sim yesterday.
setup was:

  • a known to be working tchibo-sim (also O2, reseller)
  • a unknown O2 3g sim
  • freerunner prototype #85
  • FSO milestone 1

with the tchibo sim it asks for the pin on boot and accepts it, registers fine.
with the O2 3g sim it asked for the pin on boot, but did not accept it.
a test with a second phone showed that in fact the sim-pin on the O2 3g sim was deactivated before and the FR should not have asked for the pin, but registered immediately.
we set the pin to '0000' with the other phone, swapped back the sim to the FR and from there on the pin '0000' was accepted fine, and FR did indeed work with both sim.

so please test the sim which do not work with a second phone, and if there is no pin set, set some and try again.

Changed 6 years ago by oneiros

Changed 6 years ago by oneiros

comment:38 Changed 6 years ago by oneiros

There is currently a thread about non-working 3g cards on the community mailing list. Personally I have two sim cards from different providers that do not work. Aside from the provider logo they look almost the same.

I have attached photographs of one of the sim cards.

The behaviour of the card in the photo is exactly the same as described here: http://lists.openmoko.org/pipermail/community/2008-July/020636.html

A PIN is set and working in other phones. Un- and resetting the PIN did not help.

I would be glad to assist further in tracking down this nasty bug that seems to affect a lot of people, especially in Germany.

comment:39 Changed 6 years ago by nibbler

The card is definitely a gemalto sim. I have a bunch of these as demo cards (without actual content) and at least one with o2 customisation (from the very same series as the card pictured). I will pass all of them to roh during next week. hope that helps.

nibbler

comment:40 Changed 6 years ago by benito

I got me a new card from an o2-store which works (without charge, by the way, go for it). It looks different from the old one: on the front side the chip is more squared, and the number on the back starts with 6074723.

My old one (which didn't work) looks very similar to the one previously uploaded by oneiros, it only differs in the number on the back from the 8th digit on (the characters match again).

comment:41 follow-up: ↓ 46 Changed 6 years ago by nibbler

probably you got one of these: https://nibbler.de/attic/o2-sims-1q2q2007.png
i guess they come from g&d but i'm not sure about that.
o2 in deed swaps sims for free but only if you can state in a credible manner that your sim is defective else they ask you for ~15-20eur per sim. the amount of persuasion needed varies from shop to shop... good luck ;-)

comment:42 Changed 6 years ago by NikiVanCleemput

I had the same problem with a SIM from Belgium operator Mobistar. Got myself a new SIM from the store and everything works perfectly.

comment:43 Changed 6 years ago by nibbler

NikiVanCleemput?, could you send in a photo of the card? I'd be curious if it is one of the usual "troublemakers" ;-)

Changed 6 years ago by NikiVanCleemput

Sim Card mobistar

comment:44 Changed 6 years ago by NikiVanCleemput

Yeah, No Problem . Just attached the file.

comment:45 Changed 6 years ago by nibbler

most intriguing... that's a rather old gemplus sim... i start to wonder if it is not a simcard-vendor related problem. this sim is also supposedly a 3V sim (the newer o2 one discussed earlier is 1,8V) so it can't be the voltage.

comment:46 in reply to: ↑ 41 Changed 6 years ago by benito

Replying to nibbler:

probably you got one of these: https://nibbler.de/attic/o2-sims-1q2q2007.png

That's what the new one looks like, yes. Do all the not-working ones have that kind of rounder chip?

o2 in deed swaps sims for free but only if you can state in a credible manner that your sim is defective else they ask you for ~15-20eur per sim. the amount of persuasion needed varies from shop to shop...

I went in and dropped a lenghty sentence containing technical details and buzzwords, that was obviously enough. :)

comment:47 in reply to: ↑ description Changed 6 years ago by ChaosEagle

I just tried a newer O2 SIM in the freerunner, and it worked just fine, so I guess the problem is - at least concerning O2 in Germany - limited to a little older cards. Note the different chip layout of the 2 SIMs (see attached files).

Changed 6 years ago by ChaosEagle

An older (August 2007) O2-SIM which doesn't work in the GTA02

Changed 6 years ago by ChaosEagle

A newer (ca. April 2008) O2-SIM that works in the GTA02.

comment:48 Changed 6 years ago by roh

  • Owner changed from michael@… to michael

comment:49 follow-up: ↓ 50 Changed 6 years ago by openmoko@…

I've just noticed, my Cingular branded 3G sim (7300G 3021) will not work if it's seated correctly; but will work, and can be locked into place, seated slight off. If I push the sim a little bit in the direction of the notch, it seems to work. With the discussion of the appearance of the circuit side of the sim, I took a look at the contacts for accessing the sim in my Nokia 6102, and my Neo1973, and noticed the pins are in slightly different places, which is how i figured this out. This might also explain why some sims will work for some people, some of the time. This also might only happen for some sims. If this theory makes sense to anyone other than me, I can take photos of my sim, as well as the contacts for the sims in the two phones to compare.

In fact, when comparing the sim to the specifications found in Annex A of this file, www.ttfn.net/techno/smartcards/gsm11-11.pdf the contacts on the left side (away from the big notch) do not fully cover the square indicated, It looks like at least some of the pins on the 1973 may contact the center section instead of the contacts they're supposed to. On an older cingular sim (64k which I couldn't get activated), has the contacts shaped differently than the new sim, they bulge in the center and the contacts on the left side go more to the right. It looks like the pins on the 1973 are towards the right edge of the allowed contact region (for all pins), but the nokia has the pins on the left on the left side of the region, and the pins on the right towards the right side.

comment:50 in reply to: ↑ 49 Changed 6 years ago by roh

Replying to openmoko@enslaves.us:

If this theory makes sense to anyone other than me, I can take photos of my sim, as well as the contacts for the sims in the two phones to compare.

please do. some sharp macro-photos of the sim-card sockets you describe and your sim-card contacts would be great.

comment:51 Changed 6 years ago by openmoko@…

Many images.

First, two images to show what I mean by having the sim seated slightly off:

http://www.ketchuptv.net/neo/seatedcorrect.jpg http://www.ketchuptv.net/neo/seatedwrong.jpg The key things visible here are: there is a gap between the sim and the corner of the holder in the upper left when seated incorrectly, the upper right hand area of the sim (notch area) is tweaked on that corner of the holder when seated incorrectly. When seated correctly, there is no gap, and you can see the corner of the holder in the notch area.

Most of the sims I have access to do not work (can't get imsi) when seated correctly (as defined above), but I can get the imsi when seated incorrectly. The exceptions are: Cingular 64-k http://www.ketchuptv.net/neo/cingular-64k.jpg will work in both positions, AT&T 3G (71234G 3022) will not work in either position http://www.ketchuptv.net/neo/att.jpg

The other sims I tried:

Cingular 3G (73000G 3021) http://www.ketchuptv.net/neo/cingular.jpg
Virgin Mobile UK http://www.ketchuptv.net/neo/tmo.jpg
T-Mobile US http://www.ketchuptv.net/neo/tmo.jpg

I tried to photo graph the pins to illustrate the alignment issue I mentioned, but I don't know how well I did. Here are the 1973's pins: http://www.ketchuptv.net/neo/pins1973.jpg and with a sim for reference http://www.ketchuptv.net/neo/pins1973sim.jpg. And the same for my Nokia 6102i http://www.ketchuptv.net/neo/pins6102.jpg http://www.ketchuptv.net/neo/pins6102sim.jpg.

Notes: Sorry about the blurring, I did the best I could without a tripod. I threw away about 4x the images that I have left. I think these are pretty reasonable. I edited out the IMEI and the serial numbers, and used the VM UK sim in the images where the top shows because it has no personal information (the phone number listed is the number for service, and you can't read it anyway). The only SIM which has active service is the AT&T 3G sim which I can't get to work :(.

I don't know how much (if any) of this applies to the FreeRunner?, as it has a different SIM connector (with 8 pins instead of 6 at least), and I don't have access to a FreeRunner?. I would also like to suggest that if the issue is related to positioning of the pins, getting a sim that matches the contacts is probably a better idea than trying to tweak the pins.

comment:52 in reply to: ↑ 9 Changed 6 years ago by kmsquire

Replying to jaebird@gmail.com:

place on wiki for sim card info:
http://wiki.openmoko.org/wiki/Carriers/ATT

Just to confirm: AT&T sim 63698G 3002 still does not work with the FreeRunner? (GTA02). I'll attempt to update the wiki above to include GTA02 information, though don't have time right now.

Kevin

comment:53 Changed 6 years ago by tushar

  • Priority changed from high to highest
  • Keywords SIM att 7300g added

Attempting to use a 7300g ATT fireball SIM has gotten me mixed results. I got it to register last night without much fiddling but today I cannot. It seems as though openmoko@… is on the right track. The specific placing of the SIM is the issue. If I sit my 7300g in the "correct" way I couldn't get it to register. But shifting it slightly down did. The only problem is that I can't get that perfect position today.

comment:54 Changed 6 years ago by cjb

The SIM used by AT&T for their GoPhones? (71234 D) is incompatible too, with CME error 13. What happened with the firmware update mentioned in the first few comments here?

comment:55 Changed 6 years ago by cjb

I picked up a "71234 G" SIM, and it also failed to work first time, but is working right now, also suggesting that this is a placement issue. I didn't try anything special to place it correctly, though.

comment:56 Changed 6 years ago by JJR

The problem with my (3G) Blau SIM turned out to be that one of the four contacts was faulty. A replacement FreeRunner? can use the SIM OK.

comment:57 Changed 6 years ago by sumod

I have a 71234 G 3022 SIM on GTA02 hardware. The sim card is not able to register and when I do libgsmd-tool -m shell, it throws up CRE Error : 32

comment:58 Changed 6 years ago by JJR

  • Cc jeffrey.ratcliffe+omdocs@… removed

comment:59 in reply to: ↑ description Changed 6 years ago by sirkha

I have a "71234 G" 4022 Card from AT&T (brand new, newest they have, they say) I have found that wiggling around the sim card in its position will sometimes make it register, after a restart, suggesting a mechanical problem. Currently it is... working... but who knows how long that last (it has been off and on.) I will attach a picture.

comment:60 Changed 6 years ago by andreas.bogk

I also see the problem with my E-Plus 3G SIM card. It happens to have the same round shape of contact area as all the other failing cards. Since the contact shape is trademarked by the chipcard manufacturer, it seems that all affected cards are Gemplus 3G cards.

I'm amazed that this bug has been unfixed for more than a year, and even survived a new product generation. Maybe a reason is that the description is misleading: it's not that I want to make use of any fancy 3G features, I just want to make regular GSM phone calls, and I can't.

Changed 6 years ago by sirkha

non working sims from AT&T (note different pin design on card with same markings)

Changed 6 years ago by sirkha

comment:61 Changed 6 years ago by sirkha

  • Cc sirkha@… added

Changed 6 years ago by anthony_chang

tarball, compress gsm_utiility for get gsm connection and register network

comment:62 follow-up: ↓ 63 Changed 6 years ago by anthony_chang

hi all,

because we have some issue (some 3G sim card can't connection and login to network),

if you have a this problem, then we need your help.

we need you provide any about GSM related information, example: country, ISP_vendor, service type...etc.

next, how to get log:
(1) use USB cable connect device both, Setting Ethernet over USB

# sudo ifconfig usb0 192.168.0.200

(2) download and decompress tarball, get files:
testing_gsm_send_at_cmd/at_cmd.commands: ASCII text
testing_gsm_send_at_cmd/gsm_log: ELF 32-bit LSB executable, ARM, version 1 (SYSV),
testing_gsm_send_at_cmd/gsm_log.c: ASCII C program text
testing_gsm_send_at_cmd/Makefile: ASCII make commands text
(3) download files into device:

# make install
(scp gsm_log at_cmd.commands root@192.168.0.202:/tmp)

(4) use ssh connection going to Device:

# ssh root@192.168.0.202

(5) execute command and get log

# cd /tmp
# ./gsm_log -a at_cmd.commands

##### log example: start #####

# ./gsm_log -a at_cmd.commands

OK

+CGMR: "HW: GTA02BV5, GSM:
gsm_ac_gp_fd_pu_em_cph_ds_vc_cal35_ri_36_amd8_ts0-Moko8"

OK

OK

466922702213891

OK

+CREG: 1,"084A","5656"

%CSQ: 21, 99, 2

+CTZV: 35

%CSQ: 15, 99, 1

+CREG: 2

+CREG: 1,"084A","5656"

OK

%CSQ: 20, 99, 2

+COPN: "00101","Test Network"
+COPN: "22222","Test Net 222"
+COPN: "23205","one"
+COPN: "23201","A1"
+COPN: "23203","T-Mobile A"
+COPN: "23207","A tele.ring"
+COPN: "36301","SETAR GSM"
+COPN: "41201","AF AWCC"
+COPN: "63102","UNITEL"
+COPN: "27601","AMC - AL"
......
+COPN: "74001","PORTA GSM"
+COPN: "74401"," HOLA PARAGUAY"
+COPN: "74402","PRY Porthable"
+COPN: "74404","Telecel GSM"
+COPN: "74405","PY Personal"
+COPN: "74602","SR.TELESUR.GSM"
+COPN: "74807","MOVISTAR"
+COPN: "74810","CTI Uruguay"
+COPN: "79502","Altyn Asyr"
+COPN: "90112","MCP Maritime Com"

OK

+COPS: 0,0,"Chunghwa"

OK

OK

DCS 1800

OK

OK

OK
root@om-gta02:/var/volatile/tmp#
##### log example: end #####

about source code, you also can re-build and test, or use already binary.
toolchain: http://wiki.openmoko.org/wiki/Toolchain
usage: ./gsm_log -h

Changed 6 years ago by fsp

output from gsm_log

Changed 6 years ago by fsp

pic of vodafone (debitel) sim

comment:63 in reply to: ↑ 62 Changed 6 years ago by fsp

Hi Anthony,

i attached gsm_log output and a pic of my non-working sim to the ticket.

country: germany
carrier: vodafone
provider: debitel (contracted)
age: approx. 12 months
network freq: 900 MHz

hope this helps. feel free to request any further information that might help to fix that.

regards, Felix

Changed 6 years ago by budfive

GSM logs for a 71234O/4022 SIM card

comment:64 Changed 6 years ago by budfive

  • Keywords 71234 4022 added

I have a 71234(O)/4022. This is the only non-ancient SIM card that works at all on the AT&T network in the USA. The network registration is spotty. At times the phone registers quickly at boot, at other times it doesn't at all. Sometimes a reboot makes it register. This is all without touching the SIM. This instability, in addition to the fact that the pins impact dead-center on the pads of the SIM makes me think that the wiggling of the SIM is a red herring. I'm including several runs of the diagnostic script. These were done one right after another, without moving or touching the SIM. After the first boot, the FR said "Registering..." the whole time, even though the logs indicate that registration was acquired at one point. Then I reboot, and the FR registered successfully. Several noteworthy points are that once registered, the logs indicate that the phone kept changing the network cell it was connected to. Also, one of the commands generates a number very similar but not exactly equal to the code of my SIM (something like 7 digits in a row match). I don't know if this is supposed to match my SIM code exactly or not.

Logs in 71234O4022.log.tgz

country: USA
carrier: AT&T (bigger of the 2 GSM carriers in the USA. No SIM cards < 5 years old work

consistently)

age: new
freq: 850

Changed 6 years ago by oneiros

gsm_log output of non-working o2 sim pictured above

comment:65 Changed 6 years ago by oneiros

I have added my gsm_log output produced with my O2 (germany) sim card, hope that helps.

Having become impatient, I ordered a new sim card from O2. The geniuses sent me a new card of the exact same type. Needless to say it shows the exact same behaviour as the other two cards of that type that i already have :(

Bottom line: At least in some countries and with some providers, the problematic cards seem to be more common than some people (including me) hoped for.

comment:66 Changed 6 years ago by ChaosEagle

Log from me.
Provider: O2 Germany (for picture see above)

I have made the same experience as oneiros, got a new SIM and it was one of the same type I had before. Hope that log helps to track down and kill that nasty problem :/

Changed 6 years ago by ChaosEagle

GSM-Log for O2 Germany SIM (seems to be gemplus, see picture for details)

Changed 6 years ago by sirkha

Various GSM logs. Some worked some didn't. I am mostly experiencing teh same issues as budfive

comment:67 follow-up: ↓ 68 Changed 6 years ago by Kev

Same problems as ChaosEagle? here with the O2 German Card (Picture: http://kev.knet.eu/bugs/openmoko/sim-card/not_working_O2.png), A new card (the newest one from O2) has the same pin layout and didn't work, too. It seems that 80-90% of the problematic cards have the same layout, with this big spaces at the bottom of the chip and the round connectors.

Something interesting is written on the german wikipedia (http://de.wikipedia.org/wiki/SIM-Karte#Kontakte):

The first sim-voltage was 5V, later 3V and the newest one have 1.8V. The 1.8V Card does also work with 3V so the new card could be used on old phones, but the 3V Card can not operate at 1.8V, so the old card does not work on new phones.

According to http://people.openmoko.org/testing/software/Testreport/SIMcard_TestReport/TI_Calypso_SIMCardTest.pdf the chipset used in the Neo operates at 4V, that means that it can not work with the very first simcards (5V) but there seems also to be a problem with the newest 1.8 V cards. Could there be a bug that prevents 1.8V cards from working in the neo correct?
Has anyone a 1.8 V simcard that is working properly?

comment:68 in reply to: ↑ 67 ; follow-up: ↓ 69 Changed 6 years ago by sirkha

Replying to Kev:

Has anyone a 1.8 V simcard that is working properly?

How can one tell if they are using a 1.8V or 3.0 V simcard?

comment:69 in reply to: ↑ 68 Changed 6 years ago by Kev

Replying to sirkha:

How can one tell if they are using a 1.8V or 3.0 V simcard?

I've readthat it is written on some simcards. I'm astonished that there seem to be nothing to get some infos, like manufacturer and model number, out of an simcard.

Nothing new from openmoko in this issue?

comment:70 Changed 6 years ago by Eorhim

OK, I will join the circus.

I spent some time submitting AT commads and all network- and authentication-related commands failed (http://wiki.openmoko.org/wiki/Manually_using_GSM). Especially the AT+CPIN failed every time. I first tested it with the GUI and it told me after three times, my SIM is now locked, but after switching to an other phone it was still working without requiring the PUC. I'm not sure, who's responsible for locking a SIM, but I think it should be the SIM itself.

So my conclusion is: The FreeRunner? has problems submitting the PIN (perhaps comunicating relyable with the SIM alltogether).

Then I switched off the PIN usage with the other phone, but nothing changed in the behavior. The same with switching the PIN to 0000 and an other value.

I also tried the "insert SIM card slightly awry", but it didn't help.

Operator: O2 Germany
SIM serial: 7080643993750VY UMTS/GSM SIM

I got the SIM card at the beginning of August 2008. No voltage indicator, unless the 50V in the number indicate the voltage, but that's unlikely. Layout is the reported problematic one.

I did all my tests with 2007.2 of 2008-08-20 and no additional software. The gsm_log output is attatched.

I will test the SIM card of a friend (operator T-Mobile Germany) later this evening.

Changed 6 years ago by Eorhim

two gsm_log O2 Germany (not working)

comment:71 Changed 6 years ago by Wonka

Yeah, circus...

My O2 SIM looks like ChaosEagle?'s older one. Picture at http://wiki.openmoko.org/wiki/Image:O2-sim-nonworking-tesa.jpg - one can see two strips of tesa film above and below the six contact pads. The SIM works in this configuration in my Siemens S65 and can connect to the Internet via GPRS; in the Freerunner there are CME errors 15 and 32. PINs were set, unset, activated, deactivated, set to "0000", nothing worked.

I also tried another SIM (an older T-D1 Xtra prepaid) in the Freerunner; with that one, connecting to the Internet via GPRS works.

Summary:

  • no short circuit with sim card holder problem
  • O2 SIM works with other device
  • FR works with other SIM
  • only combination FR + O2 SIM does not work

gsm_log might follow later

comment:72 Changed 6 years ago by nappa85

I have 2 Italian SIM Cards (from Vodafone and Wind) that doesn't works.
Both are signed as 128k Cards:

Wind 8939880241101366314
Vodafone 8939107800063586040

comment:73 follow-up: ↓ 74 Changed 6 years ago by cwcentral

Same here. I'm trying to reuse my 1G iphone SIM [from my cracked screen] which has the 71234G/3022 fireball Usim. The Freerunner just sits on "registering..." if I software-restart GSM a couple of times the signal strength shows a connection, but it still says 'registering'.

The fireball SIM works on my other [cheap] AT&T go-phones (2 of them). Those have the 6 pin sim reader.

My 6yr old T-mobile GPRS sim works fine on the Freerunner. No issues yet. That sim came out of a SE K750i, which has a 6 pin reader too (unlike the freerunner with 8 pins), but is the older style 8-pin sim made by Starsim ( http://www.gdburti.com.br/brochuras/starsim.pdf ). I checked out this site: http://pinouts.ru/Memory/SmartCardIso_pinout.shtml where the AT&T card is the left side (6pin) and the working cards on the right side (8pin). It appears the pins should not be an issue?

Of course, none of my AT&T go-phone sim cards work on any non-AT&T phone from network locking. (Though my iphones sim is suppose to work on non-AT&T phone, e.g. N95, K800, etc...).

comment:74 in reply to: ↑ 73 Changed 6 years ago by jwo

Same Problem with my new 3G SIM from O2. My old T-Online SIM works fine.

comment:75 Changed 6 years ago by Eorhim

Today I tried with 2008.9 with no positive result. The displayed message is "SIM is missing."
I then looked hard at the pin layout of my Siemens SK 65 and saw only 5 instead of 8. The two to the crippled edge are missing. So I put a tape over those two fields on the SIM card and retried. No change. To check, if this configuration is wprking at all, I put the "crippled" SIM card back into the SK 65 and it worked just fine. So it's definitly not an interrupted contact to those two fields.
On the attathed photo you can see, that the fields align pretty good with the contacts. The scratch markes on the SIM card were made by the SK 65. The little scratch on the upper right field was made by the Freerunner.

Changed 6 years ago by Eorhim

Non-working O2 SIM in the Freerunner SIM slot

comment:76 in reply to: ↑ description Changed 6 years ago by der-lehmann

here are a log with the same O² Simcard like ChaosEagle?!

Changed 6 years ago by der-lehmann

comment:77 Changed 5 years ago by thakoman

I juste recived an brand new SIM from vodafone-germany as my old one doesn't work. The new one registered just one time! I could place a call for testing but after about 15 minutes the gsm-firmware crashed and since then it worked never again. CME error 10 (no sim) .. So strange, why did it work once? PLEASE fix this!

Changed 5 years ago by der-lehmann

comment:78 Changed 5 years ago by der-lehmann

today i went to my local O² store and told a nice story about the old sim-card ;) and they give me a new one for free! the new one looks like the same as the old card with some little differenzes! bur its works really nice under fdom calling/sms!

is a gsm_log also needed please let me know and i will do this!

comment:79 Changed 5 years ago by carcinoma

yesterday i flashed the new moko10beta2 firmaware to my gsm modem.
what should i say? it works.
the sim card i've used was never be able to register to network.
after the fw update i can doing calls!

(btw it is an O² sim card)

comment:80 Changed 5 years ago by nappa85

How can I obtain the new moko10beta2 firmaware to flash the gsm modem?

comment:81 Changed 5 years ago by Kev

carcinoma - thank you a lot for your hint!
I've just flashed my gsm modem, too and did the FIRST call with the freerunner in my life. Thats very amazing because I have the freerunner already for 5 month now...but couldn't use my sim, until NOW :). A few moments before I read your post, I still thought, that I will never be able to make a call. What a surprise :).
It works now with my O2 sim card in Germany without a PIN and I'm quite happy. I haven't test it with sim-pin.
I've used the howto here[1] with the newest firmware moko10beta2.

Btw. I've got birthday in a few days...that is really a very nice present, thanks :)!
[1]http://wiki.openmoko.org/wiki/GSM/Flashing

comment:82 Changed 5 years ago by joerg

  • Status changed from new to closed
  • HasPatchForReview unset
  • Resolution set to fixed

change to "fixed" due to moko10b2.
May reopen if we see issues still with moko10.
/joerg

comment:83 Changed 5 years ago by jollyr0ger

upgrade to moko11 solved this issues for me. Great!
I have a Italian Vodafone 128k

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